Sims 4

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bee.rittany
Posts: 1
Joined: 26 May 2021, 19:18

Sims 4

Post by bee.rittany »

For some reason it won't back up the Sims 4 but has no issue with any other game. Does this program have issues because I save/play through Origin rather than Steam?

Here's the report from trying to back up--
--
Summary
---
Program Version:
3.1.494.0
Task Type:
Backup
Time Taken:
713 seconds
Entry Count:
1 selected (1 processed)
Error Count:
2

Log
---
11:24:21 - Gathering task details
11:24:21 - Awaiting user to define output file
Output defined as "D:\"
11:24:22 - Processing "The Sims 4"...
File Backup - C:\Users\Britt\Documents\Electronic Arts\The Sims 4\saves
0 folder(s), 32 file(s); 162.1 MB
File Backup - C:\Users\Britt\Documents\Electronic Arts\The Sims 4\Tray
0 folder(s), 244 file(s); 6.33 MB
File Backup - C:\Users\Britt\Documents\Electronic Arts\The Sims 4\Mods
57 folder(s), 794 file(s); 3.97 GB
Creating Separate Backup Archive... (11:25:52)

Performing validation checks on archive... (11:36:16)
Error: Backup archive not found
User avatar
InsaneMatt
Site Admin
Posts: 477
Joined: 22 Jan 2018, 00:33

Re: Sims 4

Post by InsaneMatt »

Try a different 'output' directory during backup (such as D:\MyBackups).
You'll also need to make sure the NTFS permissions for the directory specified allow you to read, write and modify data inside of it.
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